A HAND WHEN YOU NEED IT

Help & feedback

What works today

Create an account with Google or email and password, add clients and notes, create dated tasks, and save message drafts. These records are stored in your personal workspace.

Where is my email?

Open Mailboxes in the workspace. When a provider is activated, connect your Gmail or Outlook account and explicitly approve read access. Load the latest 20 messages on demand. Mailboxes marked Awaiting service activation cannot connect yet. Sending from Saved drafts requires activation and send permission; review each email before confirming. Creating a Mailfol account does not grant access to your mailbox.

Writing with AI

Open Assistant to fix writing, suggest a reply, compose an email, or draft an offer or counteroffer. Supply the facts and terms, choose a tone and language, and consent to sharing the entered text with OpenAI. Once activated, AI has a plan allowance that resets each UTC calendar month. Review the result before saving. Nothing is sent automatically.

Signing in

Use Google sign-in or a verified email and password. Use Forgot password on the login page to request a reset link.

Saving and recovery

Check the save indicator in your workspace. If saving fails, keep the page open, export your data from Settings, and retry. If another tab has changed your workspace, export any unsaved work before reloading.

Export or delete

Settings lets you download your workspace as JSON or permanently delete your Mailfol workspace data. This does not delete your sign-in account or cancel a paid subscription. Manage subscriptions in Billing.